In 2020, customer experience (CX) is increasingly driven by technology. Brands have already focused on serving personalized customer experience...

Customer experience - or user experience - is defined as your customer’s perceptions and feelings caused by the cumulative (or one-off) effec...

Over the past few years, customer experience has emerged as the biggest buzzword in ecommerce. A whopping 81 percent of companies now view cust...

High-quality content and images on Amazon couldn’t be more important for differentiating your products. 56% of shoppers go straight to Amazon...

When enhancing the customer experience for your online store, email is a crucial touchpoint to consider; email marketing is a valuable tool to ...

In today’s crowded e-commerce market, the key to success lies in one’s ability to stay relevant in customers’ eyes. Why? Because 91%  of...

With Magento 1’s end-of-life looming in the horizon, most merchants still on version 1 are scrambling to make the transition to Magento 2 bef...

Consumers have been trained to expect a flawless digital shopping experience. Anything less leads to website bounces, abandoned shopping basket...

Meet Gordon Thomson, E-Commerce Solutions Specialist at FACT-Finder, and Chris White, Head of Strategic Partnerships at Styla, as they prep for...

In today’s super competitive eCommerce environment, marketers have come to learn that optimizing for how the ‘average visitor’ is going t...